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T-Mobile Top up and Stretch - Terms and Conditions

If you are a pay as you go customer, you can opt in to Top Up & Stretch by texting STRETCH to 441. We’ll send you a text to let you know when it has worked.

To qualify for your £10 free promotional credit, successfully top up at least £10 between one minute in the morning on Monday and midnight on Friday. We’ll send you a text to let you know when you’ve done it. You will need to stay a member of Top Up & Stretch throughout the week to get your promotional credit that weekend.

Your promotional credit can be used for calls and texts from the UK to the customers of UK mobile networks and to local and national numbers starting 01, 02 or 03 (excluding Jersey Guernsey and the Isle of Man). It can also be used for picture messages from the UK to customers of UK mobile networks too.

Providing you remain a member of Top Up & Stretch, we’ll add your promotional credit to your account at one minute in the morning that Saturday. You have until midnight that Sunday to use it, or you lose it. During that weekend your promotional credit will be used first, then any GET MORE bonus credit you may have, and then your regular top-up credit. We’ll send you a text once you have used up your promotional credit.

If you have a Mates Rates 5 day pass as well as Top Up & Stretch promotional credit and you call or text a T-Mobile mate, it will be counted as a Mates Rates 5 day pass call or text, and won’t come out of your promotional credit.

We reserve the right to close opt ins to Top Up & Stretch at any time. We will give you reasonable notice if we decide to bring Top Up & Stretch to an end.

We’re afraid that you can’t be part of Top Up & Stretch and our other great pay as you go offer, Top Up Friday at the same time. If you try to opt in to both, you’ll be a member of the last offer that you successfully opted in to. You can opt out of Top Up & Stretch at anytime by texting ’STRETCH STOP’ to 441.